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- USA, U.S. Territories, APO/FPO addresses USPS Standard Shipping & Handling Fees
Next Business Day Express Mail® Overnight...From $13.05 Prices based on weight and distance. Add $5.95 to standard shipping and handling.
Priority Mail® ...1 - 3 days From $4.95 Prices based on weight and distance
First-Class Mail®... 1 - 3 days From $0.44 Prices based on weight and shape
Standard Handling Fee: $1.00 per order. - Shipping and handling charges are determined by the merchandise dollar amount of your order before any deductions.
- Charges are calculated before taxes.
- All orders are subject to verification.
- If items are back-ordered, the total shipping and handling charges will be allocated proportionally and charged as the merchandise is shipped.
- All back-ordered items ship out via Standard Delivery.
To find out the shipping status of your order, you will need your order number and the ship-to last name.
We can only track your order after it has been shipped. Your confirmation email will contain your tracking number.- Shipping and handling charges are determined by the merchandise dollar amount of your order before any deductions.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience.
- Your information helps us to better respond to your individual needs
- Your information helps us to better respond to your individual needs
- To improve our website.
- We continually strive to improve our website offerings based on the information and feedback we receive from you
- We continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service.
- Your information helps us to more effectively respond to your customer service requests and support needs
- Your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions.
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails.
- The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
- Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
- To personalize your experience.
- Returns received by us within 14 days of when you received your order to qualify for our 14 day money back guarantee. We refund your credit card the purchase price and tax (if applicable) minus shipping charges. In some cases it may take up to 10 business days to have your original charge returned to your Credit Card.Items received 15 to 30 days after you receive your order are eligible for a store credit only.Items received after 30 days are not eligible for return regardless of the reason. After 30 days all sales are final and are non-refundable and non-returnable.We require a copy of your receipt that you received with your package, along with your request for store.
Lingerie/Underwear is not returnable and not refundable.Items "On Sale" with the sale price listed in RED are clearance items and are a final sale and cannot be returned to us nor exchanged.Returns on orders that utilize free shipping offers:The customer agrees and understands that if they received free shipping and they return a portion or entire order they will have shipping costs deducted from their refund or store credit amount. For domestic orders this amount will be $8.00 for international this amount will be $40.00If you feel you have placed an order in error and that you need different size or color of one of our products, we suggest you place another order for the desired product. Then email us to obtain an RA# write it on the package and return your original order. When we receive your original order back, you will be refunded for your first order minus shipping and already have the replacement in your hands.Halloween Returns
All items sold in our online store are subject to the above stated return policy, with the exception of: Halloween Costumes and Accessories (seasonal items). Halloween Costumes and Accessories may be returned subject to our standard return policy until October 15th of the year in question. Any Halloween Costume or accessory received by us after October 15th is "Final Sale" and not returnable.Returnable items must be in "Sellable Condition". In short, this means that we must receive your returned item in the same condition you received it. In detail, this means that worn, soiled, altered, or damaged items, or items in soiled or damaged packaging, will not be accepted, and will be shipped back to you. Packages must arrive at our offices within 14 days from the time you received your order. After 14 days, store credit will be issued without exception. After 30 days you will not be able to return your order at all.
When Returning an item, be sure to send using delivery confirmation. We cannot be responsible for any returned packages lost by the post office. If you add delivery confirmation to your return, your package will be trackable, and will serve as evidence of mailing.
Under no circumstances will we accept refused (Includes "undeliverable" and "return to sender") packages for return. Refused orders will be restocked, and you will be issued store credit for the cost of the item only. Any ship charges are non-refundable. Orders must be mailed to us as stated above in order for your return to be processed. Please allow up to 10 business days after we receive your return for your credit/refund to be processed.
Shipping & Delivery
Privacy & Security
Returns & Replacements
